Refund & Cancellation Policy
Last updated: 22 June 2026
Short version: except where the law says otherwise, payments to QuantumPips are final and non-refundable.
Top-ups.Crypto payments can't be reversed, so topped-up balances aren't refundable — but the balance stays in your wallet to spend on the service.
Subscriptions.Cancel auto-renewal whenever you like and you won't be charged again; the period you've already paid for isn't refunded, and your access runs until it ends.
Slots.Once a slot is active, it's non-refundable.
Beta.If something goes wrong with a beta feature, that isn't grounds for a refund or compensation.
The exceptions.Genuine duplicate or mistaken charges, or anything the law requires us to refund, we'll sort out case by case — contact us quickly.
Worth remembering. Funding your wallet is not an investment and carries no guaranteed return. Trading itself is risky, and money you lose trading is not refundable.
Billing questions. support@quantumpips.com.